findingslatest

Get the most popular findings on Service Prospects

CDK International’s Service Shopper 2.0 E-book unearths shifts in buyer attitudes, explores contemporary traits and gives a roadmap to winning extra provider industry.

Service Shopper 2.0 holds the foremost to unlocking extra industry.

What customers instructed us:

  • How buyer expectations and behaviors have changed since our first learn about in 2020
  • Original findings on how they book provider appointments, how they ask their provider abilities, their using habits and maintenance philosophies
  • Their feelings spherical matters admire Connected Automobile technology, EVs and contemporary traits, equivalent to pickup/starting up, mobile repair expose and payment, and distant products and companies
  • What attracts clients again to dealerships for provider

Treasured industry-using records and insights is also yours if you happen to download your free Service Shopper 2.0 book.

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